Remington is offering a product update and exchange program for their R51 subcompact pistol.
The R51 was one of the most talked about guns at this year’s SHOT Show, the firearms industry’s annual trade show. The gun received critical acclaim as one of the best new subcompact pistols on the market.
Although, some reviewers and customers who tested first-run models experienced some critical safety issues, including feed failure and bulging cases, according to guns.com.
Last week, Remington publicly acknowledged the problems surrounding the first-run R51 models. The company believes they have worked out the pistol’s kinks, so they are offering customers who bought an early edition R51 an exchange for an updated model.
Customers who participate in the exchange program will also receive two extra magazines and a custom Pelican case.
Here’s the statement the company posted on their page last week:
Earlier this year, we launched the innovative R51 subcompact pistol to critical acclaim. During testing, numerous experts found the pistol to function flawlessly. In fact, they found it to have lower felt recoil, lower muzzle rise and better accuracy and concealability than other products in its class.
However, after initial commercial sales, our loyal customers notified us that some R51 pistols had performance issues. We immediately ceased production to re-test the product. While we determined the pistols were safe, certain units did not meet Remington’s performance criteria. The performance problems resulted from complications during our transition from prototype to mass production. These problems have been identified and solutions are being implemented, with an expected production restart in October.
Anyone who purchased an R51 may return it and receive a new R51 pistol, along with two additional magazines and a custom Pelican case, by calling Remington at (800) 243-9700.
The new R51 will be of the same exceptional quality as our test pistols, which performed flawlessly.
We appreciate your patience and support.
Do you own an R51? Have you experienced any problems? Let us know in the comments section.
Featured image via Guns.com/Remington